Date: March 19

From: Masaaki and Ellaine Yamato

Subject: Recommendation Letter for Melanie Hollingshead

To: Whom It May Concern

We are extremely thankful to Melanie Hollingshead for making possible the purchase of our first ideal home so quickly and easily. Prior to enlisting Melanie's help, we'd been working with another agent for several weeks, but had problems finding the right house and in closing the deal in this competitive and difficult REO market. We were told that the fact that we were using a VA loan made this process extremely difficult, if not almost impossible.

However, with Melanie's confidence and her ability to provide focused guidance, we located our ideal home in less than two weeks. And, with her great "closing-the-deal" skills, we were successful in securing a contract within a week and then on to the close of escrow within 30 days. All of this, I believe was made possible because of Melanie's great knowledge and sense of the REO market, great communication skills, and the know-how to follow through at key points of the purchase process.

Aside from her super effectiveness and efficiency, we appreciated her friendly, positive, and professional relationship she kept with us, keeping us updated throughout the complex transaction processes. It was a pleasure to work with her. The net result of all this was that we were able to relax and feel at ease, because we knew we were in friendly, capable, and trusting hands. We've recommended Melanie to our son and daughter-in-law, for their purchase of their first home in the near future.

Sincerely yours,

Masaaki and Ellaine Yamato
18 Appian Village Court
El Sobrante, CA 94803